FAQs

Things you need to know about our first pre-order

As the intension of TAN is to include as many aspects of sustainability as possible, we also want to minimise waste by using a pre-order system. We start making the bags once orders are placed to avoid over-production and wasting of the materials. Depending on the amount of orders, we aim to ship orders out within 5-7 working days once the order is placed. 

 

Will my handbag be shipped constructed or deconstructed?

All handbags will be shipped deconstructed to lower carbon footprint. Assembling instructions is included in the package. If you find instructions unclear, feel free to email us so we can help out.

 

What is the material of the handbags?

Our handbags are made out of a leather alternative called washable paper, which contains cellulose fibre, natural latex and colour pigment. It is cruelty-free and durable.